In early September 2013, we contacted a number of roofing companies for assistance with the steel roof on our house. DJ Peat was one of the few that got back in touch with us, and was the only one, who found out the information we needed, and relayed it to us in a timely manner.
We had been having problems with avalanches from our steel roof, in spite of the little plastic guards installed by the previous owners. Brent Radmore returned our initial phone call promptly, came to see us when he said he would, and followed up with his sources and relayed that information to us. He had a couple recommendations for us, and when we decided which one we wanted, he contacted his supplier to make sure that we were getting the system that was best for our home, since we live in a snow squall area. After we signed the contract to have DJ Peat install the system, Brent was in contact to let us know when the materials would be delivered to his roofers, and to set up an installation date. They were very conscientious about working outside in windy rainy weather, and kept in touch when installation had to be rescheduled due to weather. He also showed up to check with us on the day when the installers were here, just to make sure everything was the way we wanted. There were a couple of minor things that had to be done the following day, and the guys were back when they said they would, and the job was completed.
We have now come to the end of a very snowy winter, and the system on our roof did exactly what we wanted – kept the snow behind the guards, yet allowed the water to drip under the guards.
We would have no hesitation in having DJ Peat Roofing do repairs or do a complete new roof installation should that ever be needed. They were professional, prompt, courteous, and communicative with us throughout our interactions with them.
Thank you for providing the service that so many businesses are lacking these days.
Derek & Barb Hanson
Wasaga Beach, ON